CRISIS MANAGEMENT CASE STUDIES

Featured Case Study: Crisis simulation exercise

A suspected avian flu outbreak would test the crisis management skills of any organisation. Its impact on employees, customers and other stakeholders is bad enough; more broadly; it could threaten its ability to continue operating.

Three-hour workshop to prepare a robust and effective coronavirus communication plan

Social media crisis simulation exercises

Social media has been embraced by many consumer facing business, but for traditional corporates and business-to-business operations, it can seem almost irrelevant. Until you suffer a crisis.

Crisis management plans

When you operate multiple sites around the world in a high risk sector, having a clear, simple and workable crisis management infrastructure is essential.

Crisis media training

While some things have changed in crisis management training over the last ten years (not least the requirement to plan thoroughly for social media).

Crisis exercise

If you are a food company, a crisis is an ever-present possibility so being ready to manage it professionally is a pre-requisite.

Crisis communication audit

As a high profile organisation engaged in activity which could endanger the public in a worst case scenario, this client already had a crisis communication plan.

Crisis communications workshop

Our client, a professional services firm, has a strong and effective communication team. Like most successful organisations, it spends most of its time focusing on positive.

Crisis management team building

The most important factor in determining the success of crisis management is the effectiveness of an organisation’s crisis management team.

Scenario planning

When you operate in a high risk sector, it’s important to examine beforehand what you would do if the worst happens.

As the world’s largest independent renewable energy company, we appreciate that we are vulnerable to risk. Consequently, we decided to invest in developing our crisis management infrastructure so we have world class processes and our people have the confidence and skills they need to respond effectively in challenging situations. We selected Insignia as our partner because we were impressed by their expertise. We also wanted a nimble, innovative consultancy who was capable of understanding our specific needs and tailoring their approach to suit. In collaboration with us, Insignia has create

Rachel Anderson, Global Head of Corporate Communications & Government Affairs, RES

Insignia were professional and detailed in their approach to developing and delivering a crisis simulation exercise for our organisation. They spent time understanding the needs of our business and they provided helpful and practical assistance throughout the process. Following the exercise, which was well received by our crisis management team, they provided valuable insight and feedback which has helped us further enhance our crisis resilience. We would have no hesitation in recommending them.

Aisling Barrett, Head of Regulatory Compliance, Tuath Housing

Matthew Gough, Chief Information Security Officer, LRQA

Running the first ever crisis exercise for our leadership team, since separating from Lloyds Register, was a critical step in ensuring LRQA’s preparedness for a major incident. As such, it was important that it landed well: executive time is precious, so we had to secure their engagement and deliver demonstrable business value. We entrusted Insignia to achieve these objectives, and they exceeded expectations. Through Insignia’s thorough preparation and expert facilitation, our ExCo immersed themselves in the challenging, yet realistic scenario, and drove out important learnings to enhance busi

CRISIS MANAGEMENT CASE STUDIES

Featured Case Study: Crisis simulation exercise

Three-hour workshop to prepare a robust and effective coronavirus communication plan

Social media crisis simulation exercises

Crisis management plans

Crisis media training

Crisis exercise

Crisis communication audit

Crisis communications workshop

Crisis management team building

Scenario planning

Related Collateral

COVID-19 Marketing Communication Checklist

Communication Material Checklist

Blog

Civil Aviation Authority flying the flag for crisis planning

The changing face of crisis management

YouTube Channel

Webinar: The rise of the polycrisis and how to prepare for it

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