Caitlin Evans
Consultant

Caitlin is an experienced crisis management professional who has held a variety of roles in crisis management, emergency planning, business continuity and wider organisational resilience for nine years,  having worked across both the public and private sector.

At Insignia, Caitlin is responsible for the development and delivery of our tailored crisis management and crisis communication exercises, working closely with our clients to create challenging, realistic and immersive training that fulfils our clients’ individual needs. Caitlin also develops robust crisis management and crisis communication plans based on crisis management best practice, helping our clients to increase their resilience and prepare for a crisis. Caitlin draws on her experience of developing and delivering exercises for a diverse range of multi-agency partners to create challenging but realistic scenarios that provide a safe space for teams to test their processes and develop their skills as part of their crisis management team

Prior to joining Insignia, Caitlin worked in local and regional government across the North West of England, providing emergency planning services to the ten Greater Manchester local authorities. She led on a variety of portfolios on behalf of the Greater Manchester Resilience Forum, including climate risk, public health, community resilience and voluntary sector engagement, as well as working on COMAH planning and exercising across Greater Manchester.

In addition to her risk specific work, she regularly responded to live crises and incidents on both a Greater Manchester and national footprint, including the Covid pandemic, large scale protests and public disorder, severe weather incidents, industrial action, and pre planned events such as concerts and football matches. She worked closely with partners to write and develop emergency plans, test and exercise emergency response capabilities at all levels of command, and deliver risk specific training to a wide variety of stakeholders. Caitlin has also worked closely with partners in the emergency services and public sector, including national government, as well as external partners such as The British Red Cross, The Resilient Cities Network and the UK Health Security Agency.

Caitlin has also previously worked in the fast-moving consumer goods sector, where she provided business continuity services to The Hut Group and its brands, including Myprotein, Lookfantastic and Glossybox. She was a member of the organisational resilience team at Virgin Money, providing crisis management support to the whole of its UK business.

Caitlin graduated with a Bachelor’s in Disaster Management and Emergency Planning from Coventry University in 2019.

Outside of work Caitlin enjoys travelling and exploring new places, practicing French, and can be found most weekends watching rugby union at her local club.

“I’m passionate about crisis management because I love having the opportunity to share my knowledge and skills with crisis management teams to enable them to achieve their goals, and I believe that helping people during a crisis is the most valuable way I can do that.

“I also enjoy the way an exercise or a scenario can be used to provoke thoughts and discussions that will have a positive impact on how a business responds to a crisis in future.”