Client testimonials

Paul Blanchard, Chief Executive, Commonwealth Games England

Participation in a major event like the 2022 Commonwealth Games brings with it a multitude of potential risks so it was important we were ready to respond quickly and effectively should a major issue arise. Insignia worked closely with our board and communication team to develop a comprehensive yet practical crisis communication plan to guide our response to an incident.

Paul Blanchard, Chief Executive, Commonwealth Games England

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Paul Harding, Financial Risk Director, Royal London

Insignia delivered a crisis simulation to our Executive and Board which they brought to life powerfully with injects and media activity that created tension and urgency.

Paul Harding, Financial Risk Director, Royal London

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Kev Klamm, Head of IT, Ageas Protect

Many thanks for the high quality crisis simulation exercise you delivered, and most importantly for giving it that air of realism. The exercise created quite a buzz within the senior management team and we have derived great benefit from it. We will take the learning forward into our crisis management planning.

Kev Klamm, Head of IT, Ageas Protect

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Adam Sullivan, Chief Executive, Baywater Healthcare

The crisis management planning and training provided by Insignia were invaluable in guiding our COVID-19 response. As an organisation on the frontline of the outbreak, a surefooted response was essential. The plan and our training made a huge difference to our achievement of this.

Adam Sullivan, Chief Executive, Baywater Healthcare

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Jim McNulty, Head of Medical Science Liaison, Boehringer Ingelheim

Thank you for producing and running such a superb exercise with the Medical Affairs team at Boehringer: we were delighted with the whole session. I would say that you not only interpreted the brief brilliantly but enhanced our original proposal considerably. Each section built on the previous one and the lessons were expertly highlighted by you throughout. The team were talking about it all evening and I’m sure we will be able to reference the behaviours that were captured for a long time to come

Jim McNulty, Head of Medical Science Liaison, Boehringer Ingelheim

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Gus Whitcomb, Head of Group Business Resilience at Cathay Pacific

The significant research and preparation by Insignia was evident from the second our exercise began. Plus being able to practice inside a protected platform that mirrors real social media tools provided an experience we could have never replicated on our own. Pure and simple, money well spent for a truly insightful afternoon.

Gus Whitcomb, Head of Group Business Resilience at Cathay Pacific

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Executive director, Alison Banks, Core Assets

Insignia guided us through a reputational risk assessment which enabled us to look at our risk landscape in a different way and ensure that our reputation is thoroughly protected.

Executive director, Alison Banks, Core Assets

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Marion Telsnig, Head of Public Relations, Crystal Ski Holidays

Insignia worked with us to review and enhance our incident management planning. Right from the start, the Insignia team has been personable and approachable. We liked the fact that they understood that it’s not a case of ‘one size fits all’ and took time to get to know us as a business and developed a bespoke solution.

Marion Telsnig, Head of Public Relations, Crystal Ski Holidays

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Vaughan Lindsay, Chief executive, Dartington Hall

Whilst we knew that we needed media training, it’s a real challenge to secure the commitment and attention of a busy senior management team for a whole day. The Insignia team exceeded our expectations in this regard, delivering a session which not only sharpened our media handling skills, but went well beyond this.

Vaughan Lindsay, Chief executive, Dartington Hall

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