Client testimonials

Neil Blagden, Group Chief Operating Officer, The AA

We have worked with Insignia for several years and they continue to provide invaluable support and challenge to us as an organisation. We have found them to be highly responsive, with a good ability to tailor their approach to our needs and target outcomes. Their preparation is always strong which enables live exercises to be undertaken that really drive value.

Neil Blagden, Group Chief Operating Officer, The AA

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Harry Conibear-Griffiths, senior manager, business resilience

Virgin Atlantic has worked closely with Insignia to test and exercise our Gold and Silver crisis management teams. From ransomware to aircraft accident exercises, the level of realism has been dialled-up, something not seen at Virgin Atlantic before. These simulations have put our teams under significant pressure, testing their dynamic decision-making and their maturity against best-practice crisis management competencies. Our exercises, delivered with Insignia’s expert input, have helped prepare our teams for the darkest of days – including the March 2025 power loss crisis at Heathrow airport

Harry Conibear-Griffiths, senior manager, business resilience

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Liz Burke, IT Service Continuity Management (ITSCM) Analyst, ABB Schweiz AG

A big thank you for the recent crisis management training and exercises for our teams in Poland and Zurich. One of the key reasons for choosing Insignia was that we felt we could trust you to develop and deliver exactly what we needed. That has been executed fantastically, has exceeded our expectation and the feedback from our teams has been exceptional.

Liz Burke, IT Service Continuity Management (ITSCM) Analyst, ABB Schweiz AG

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Kev Klamm, Head of IT, Ageas Protect

Many thanks for the high quality crisis simulation exercise you delivered, and most importantly for giving it that air of realism. The exercise created quite a buzz within the senior management team and we have derived great benefit from it. We will take the learning forward into our crisis management planning.

Kev Klamm, Head of IT, Ageas Protect

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Adam Sullivan, Chief Executive, Baywater Healthcare

The crisis management planning and training provided by Insignia were invaluable in guiding our COVID-19 response. As an organisation on the frontline of the outbreak, a surefooted response was essential. The plan and our training made a huge difference to our achievement of this.

Adam Sullivan, Chief Executive, Baywater Healthcare

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Jim McNulty, Head of Medical Science Liaison, Boehringer Ingelheim

Thank you for producing and running such a superb exercise with the Medical Affairs team at Boehringer: we were delighted with the whole session. I would say that you not only interpreted the brief brilliantly but enhanced our original proposal considerably. Each section built on the previous one and the lessons were expertly highlighted by you throughout. The team were talking about it all evening and I’m sure we will be able to reference the behaviours that were captured for a long time to come

Jim McNulty, Head of Medical Science Liaison, Boehringer Ingelheim

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Gus Whitcomb, Head of Group Business Resilience at Cathay Pacific

The significant research and preparation by Insignia was evident from the second our exercise began. Plus being able to practice inside a protected platform that mirrors real social media tools provided an experience we could have never replicated on our own. Pure and simple, money well spent for a truly insightful afternoon.

Gus Whitcomb, Head of Group Business Resilience at Cathay Pacific

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Jamie MacKillop, Risk & Insurance Manager, Chivas Brothers

Over a number of years Insignia has collaborated with us to develop and deliver crisis management exercises for our leadership and communication teams. They challenge our thinking, share knowledge gained from working in multiple sectors and ensure that our exercises always meet their objectives. As experts in their field, they offer an objective perspective which adds value to our crisis management activity. Just as importantly, they are collaborative, easy to work with and can always be trusted upon to deliver to a high standard, on time, every time.

Jamie MacKillop, Risk & Insurance Manager, Chivas Brothers

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Paul Blanchard, Chief Executive, Commonwealth Games England

Participation in a major event like the 2022 Commonwealth Games brings with it a multitude of potential risks so it was important we were ready to respond quickly and effectively should a major issue arise. Insignia worked closely with our board and communication team to develop a comprehensive yet practical crisis communication plan to guide our response to an incident.

Paul Blanchard, Chief Executive, Commonwealth Games England

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AWARDS

Shortlisted for CIR Business Continuity Awards 2025: Consultancy of the Year

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Winner of the Client Service Excellence award at the Professional Services Management Excellence Awards 2025

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Winner of the Lifetime Achievement award at the CIR Business Continuity Awards 2024

Shortlisted for the Lloyds Business Excellence Awards 2024: Customer Loyalty category

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Winner of Consultancy of the Year at CIR Business Continuity Awards 2023

Finalists for Specialist Consultancy of the Year at CIR Business Continuity Awards 2020 & 2023

Finalists in 2023 Great British Entrepreneur Awards: Service Industries category

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Winner Specialist Business Book of the Year 2021 at The Business Book Awards (Crisis Proof)

Finalists in the Lloyds Bank British Business Excellence Awards 2021: Purpose Before Profit category

Finalists in the Business Champion Awards 2021: Champions in a Crisis category

Finalists for Business Advisor of the Year at the 2021 Growing Business Awards

Shortlisted for BCI Europe Awards 2023: Continuity and Resilience Consultant category

Contact

Insignia
308 Birmingham Road
Sutton Coldfield
West Midlands B72 1DP

T +44(0)121 382 5304

E [email protected]

Registered in England and Wales. No. 6714105.

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