Services

Crisis management planning, training and consultancy
to help you do and say the right thing under pressure

The Crisis Proof Approach

Insignia’s Crisis Proof Approach delivers the foresight, foundations, skills and confidence organisations require to succeed in crisis management. We achieve this through our crisis management planning, training, exercising and consultancy services.

The Crisis Proof Scorecard

Insignia’s Crisis Proof Scorecard benchmarks your organisation against the key principles – Culture; Commitment; Foresight; Foundations; Skills; Confidence – necessary to be crisis proof. Complete the online analysis to identify where you are strong and where to focus attention to ensure crisis readiness.

Crisis Management Services

Crisis Management Planning

As a specialist in crisis management planning, Insignia is well placed to assist with reputation protection. Our in-depth knowledge of crisis management planning tools such as risk assessments, scenario planning and crisis communication plans means that we can not only help you to prepare for a crisis, we may also help you to prevent it in the first place.

Crisis Management Training

Whilst crisis communication planning is important, crisis management training is essential. Insignia has delivered crisis management training all over the world to executives across many sectors. We run realistic crisis simulations, crisis media training and social media crisis exercises which are invaluable in building the skills and confidence of your crisis management team.

Crisis Management Consultancy

When the worst happens you need expert advice to ensure your reputation is protected. Insignia's consultants help to guide clients through issues management challenges and crisis events. Our experienced team give organisations the confidence to do and say the right thing under pressure so that they emerge with their reputation intact.

Crisis Communication Training

Hard won reputations (and careers) can be lost by an ill-judged phrase following a major incident. That’s why crisis communication training is essential to ensure you have the knowledge, skills and confidence to say the right thing under pressure in a crisis. Insignia gives people the principles, techniques and practice to communicate effectively when it matters most.

AWARDS

Shortlisted for CIR Business Continuity Awards 2025: Consultancy of the Year

Winner of the Client Service Excellence award at the Professional Services Management Excellence Awards 2025

Winner of the Lifetime Achievement award at the CIR Business Continuity Awards 2024

Shortlisted for the Lloyds Business Excellence Awards 2024: Customer Loyalty category

Winner of Consultancy of the Year at CIR Business Continuity Awards 2023

Finalists for Specialist Consultancy of the Year at CIR Business Continuity Awards 2020 & 2023

Finalists in 2023 Great British Entrepreneur Awards: Service Industries category

Winner Specialist Business Book of the Year 2021 at The Business Book Awards (Crisis Proof)

Finalists in the Lloyds Bank British Business Excellence Awards 2021: Purpose Before Profit category

Finalists in the Business Champion Awards 2021: Champions in a Crisis category

Finalists for Business Advisor of the Year at the 2021 Growing Business Awards

Shortlisted for BCI Europe Awards 2023: Continuity and Resilience Consultant category

Contact

Insignia
308 Birmingham Road
Sutton Coldfield
West Midlands B72 1DP

T +44(0)121 382 5304

E [email protected]

Registered in England and Wales. No. 6714105.

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