Crisis simulations to put your crisis management planning to the test

Anyone who has experienced a crisis knows that it exerts incredible pressure and demands an approach and skills not required in day to day business. Anyone who hasn’t experienced a crisis can only imagine what it feels like. Unless they participate in a crisis simulation exercise.

Years of crisis management experience and feedback from clients demonstrates the enormous power and value of crisis simulations. There’s nothing better for ensuring that your business is match fit, whatever may befall you.

Typically taking place over a half or full day, a crisis simulation exercise immerses the crisis management team in a realistic crisis scenario. They can expect to field calls from media, handle online chatter, create crisis communication materials, deal with concerned stakeholders and undertake crisis media interviews. We do everything we can in the crisis simulation to replicate the urgency and uncertainty of a real life crisis.

How do we make it feel real? Thorough preparation is crucial and thanks to hundreds of crisis simulation exercises delivered to businesses across the world we know how to get the blood pumping and deliver valuable crisis management training. We work with journalists who have reported on crises, we spend time getting to know your business and the issues it might face and we ensure that, as with a real crisis, we plan for the unexpected so that every twist and turn of the unfolding scenario feels genuine.

Our experienced crisis management consultants facilitate the crisis simulation exercise providing advice and insight on how the crisis management team is handling the emerging crisis and providing pointers on crisis communication best practice. We also follow up with an in-depth report assessing your crisis management capabilities and proposing any improvements.

An Insignia crisis simulation gives any organisation:

• The ability to test and enhance an established crisis management plan in a safe environment
  
• The opportunity to develop the essential skills of leadership, teamwork and decision-making required by an effective crisis management team
  
• The confidence that the business has crisis management plan and crisis management team ready to successfully handle a crisis