In contrast, a ‘toxic leader’ has the potential to both cause a crisis in the first place and to make a situation much worse when crisis strikes. Toxic leadership damages lives and destroys reputations.
Toxic leadership is always harmful to organisations in the long term (even though it can be successful in driving short term results). However, it can be devastating in a crisis when the very future of an organisation is on the line.
Creating a crisis resistant culture
Therefore, selecting leaders based on their personal qualities, encouraging them to create a crisis resistant culture and rewarding them for the way in which they behave (not just the results they achieve) are all essential if an organisation is to emerge from a crisis with its reputation intact.
To learn more about the implications of toxic leadership on crisis management, please download our white paper by clicking below.