Some crises are completely unpredictable and unpreventable. Some, but not very many. And even then, there are steps you can take to reduce their impact.
Crisis resistant culture
Usually though, by creating a crisis resistant culture, you can reduce the likelihood of a crisis occurring in the first place, and be ready to respond quickly and effectively to the first signs of a problem. It’s one of the key reasons that Sir Richard Branson has yet to put a foot wrong in his responses to the crises Virgin has faced.
Crisis prone culture
So what is that makes for a crisis prone culture? There are a number of factors including: