Virgin Atlantic
Harry Conibear-Griffiths, senior manager, business resilience
“Virgin Atlantic has worked closely with Insignia to test and exercise our Gold and Silver crisis management teams. From ransomware to aircraft accident exercises, the level of realism has been dialled-up, something not seen at Virgin Atlantic before. These simulations have put our teams under significant pressure, testing their dynamic decision-making and their maturity against best-practice crisis management competencies. Our exercises, delivered with Insignia’s expert input, have helped prepare our teams for the darkest of days – including the March 2025 power loss crisis at Heathrow airport. Thank you to the Insignia team for all your support”.