Search Results for reputation management
Jonathan HemusJonathan Hemus founded Insignia Communications to provide communication consultancy which makes a demonstrable difference to an organisation’s success.
VideosVideos featuring insights and views from Insignia Communications on crisis management, crisis communication and reputation management
HomeInsignia Communications specialises in crisis management training, planning and reputation management. Shaping destinies through the power of communication.
White PapersWhite Papers featuring insights and views from Insignia Communications on crisis management, crisis communication and reputation management
PresentationsPresentations featuring insights and views from Insignia Communications on crisis management, crisis communication and reputation management
Alex JohnsonAlex Johnson is an accomplished communications consultant with diverse experience advising clients including ADT, The Home Office and Hewlett Packard.
ResourcesInsignia Communications offers resources including white papers, video and presentations on crisis communication reputation management and crisis management
Managing a social media crisisSocial media brings both great opportunities and significant risks for reputation management. This presentation focuses on steps organisations can take to prepare for a social media crisis and use online channels to successfully protect its reputation.
Stakeholder mappingThe essential first step in effective communication and reputation management lies in understanding the perspective of your stakeholders. Our presentation explores stakeholder mapping, a tool to help you achieve your communication objectives.
How social media has changed the reporting of crisis eventsEvery major crisis, whether a product recall, major accident or allegations of corporate fraud, has a social media element these days. This dynamic has presented a new challenge as organisations engage in crisis management planning and crisis management training.
Why reputational risk is often under-estimatedIf you work for a scientifically, technically or operationally focused organization, chances are, you are well versed in the concept of risk assessment. Ironically, working for an organization of this type can also leave you blind-sided to some of the most critical risks, those related to reputation
Lessons from Oxfam Insignia's managing director, Jonathan Hemus, takes a look at the lessons that can be learnt from the Oxfam scandal and how you can prepare your organisation for a crisis involving inappropriate employee behaviour
Facebook - a lesson in crisis managementOne year on from Cambridge Analytica, Insignia consultant, Jenny Payne, assesses Facebook's crisis management response and the learnings for other organisations faced with a reputational threat