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How to protect your brand's reputation in the face of inappropriate staff behaviour

February 26, 2018 by Jonathan Hemus

A crisis-resistant culture can enable an organisation to prevent a crisis, or snuff it out before it escalates. Oxfam’s recent troubles have shown what happens to an organisation that lacks a crisis-resistant culture: My Customer, 26 February 2018: How to protect your brand's reputation in the face of inappropriate staff behaviour

crisis resistant culture
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