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Crisis Management Planning

Insignia's expertise in crisis management planning includes reputational risk assessment, scenario planning and crisis management audits and plans.

Scenario Planning

Insignia's expertise in scenario planning means you can be confident that you are ready to respond effectively to emerging crises.

Cyber Crisis Planning

Insignia's cyber crisis management planning will help your organisation to respond quickly and appropriately in the event of an incident or issue.

Case Studies

Crisis management case studies from exercises, training and planning sessions Insignia has run for clients. To learn more about how we can help your business please call +44(0)121 382 5304.

Sue Boxall, Vice President HR, Lundin Mining Corporation

Insignia brings professionalism to a critical business issue. There are few more challenging issues than crisis management and Jonathan and the Insignia team has worked with us as partners to achieve the creation of a sound platform of capability and process on a global basis.

Rachael Bouch, General Manager, Pukka Pies

Thank you for the really valuable scenario planning workshop you developed and ran for Pukka Pies. We asked you to ensure that our management team was engaged throughout the workshop, and to provide expertise on how to enhance our crisis preparedness. You exceeded our expectations on both counts.

Jackie Bowry, Commercial Marketing & Communications Executive, London Luton Airport

We are very pleased with the new crisis communication plan and the way in which the Insignia team has managed the project.

Scenario planning

When you operate in a high risk sector, it’s important to examine beforehand what you would do if the worst happens.

How to prepare your organisation for a terrorist attack

How to prepare your organisation for a terrorist attack

How to prepare your organization for a terrorist attack

Terrorism is never far from the headlines and while the impact on human lives is, of course, the biggest and most important consequence of a terrorist incident, it is not the only one; businesses need to prepare for the potential impacts. Jonathan Hemus looks at five areas to focus on.

Cyber attacks are inevitable – it’s how you respond that counts

In this blog, Jonathan Hemus, managing director of Insignia, looks at the reputational impact that cyber-attacks can have on an organisation

Why crisis management is a year-round responsibility - just ask Marriot

Consultant, Alex Johnson, writes about the lessons that can be learned from Marriot's data breach and why organisations should regularly plan and rehearse for crises

Clone wars: how marketers are confronting the reality of cyber attacks

Our MD, Jonathan Hemus, shares his views with The Drum on how organisations should plan and prepare for the worst-case scenarios, in peacetime, to ensure a successful response when a crisis does strike

How to handle a PR crisis in the age of call-out culture

Insignia's managing director, Jonathan Hemus, talks to Business of Fashion about crisis communication and planning for the worst-case scenarios

Facebook - a lesson in crisis management

One year on from Cambridge Analytica, Insignia consultant, Jenny Payne, assesses Facebook's crisis management response and the learnings for other organisations faced with a reputational threat

Are crisis communications teams in food and drink ready for the Brexit fallout?

Insignia consultant, Alex Johnson, shares her views with the Grocer on being prepared for Brexit in the food and drink sector

Crisis insights for COVID-19 planning

COVID-19 planning is a focus for many organisations right now so here are some pointers to guide your thinking. Take a look at our COVID-19 Scenario Planning Workshop for further assistance.


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Winner of Consultancy of the Year at CIR Business Continuity Awards 2023

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Finalists for Specialist Consultancy of the Year at CIR Business Continuity Awards 2020 & 2023

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Finalists in 2023 Great British Entrepreneur Awards: Service Industries category

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Winner Specialist Business Book of the Year 2021 at The Business Book Awards (Crisis Proof)

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Finalists in the Lloyds Bank British Business Excellence Awards 2021: Purpose Before Profit category

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Finalists in the Business Champion Awards 2021: Champions in a Crisis category

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Finalists for Business Advisor of the Year at the 2021 Growing Business Awards

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Shortlisted for BCI Europe Awards 2023: Continuity and Resilience Consultant category