Crystal Ski Holidays

Marion Telsnig, Head of Public Relations

"Insignia worked with us to review and enhance our incident management planning. Right from the start, the Insignia team has been personable and approachable. We liked the fact that they understood that it’s not a case of ‘one size fits all’ and took time to get to know us as a business and developed a bespoke solution.

The media training was excellent: well organised and well executed. The quality of feedback and facilitation was outstanding: we had extremely positive feedback from all of the senior managers who attended.

Insignia’s expertise in incident management is clear, but just as important is the way in which they work with us. They make complex things simple, and the team is very quick and responsive to our needs. As a consequence, we have great confidence in them."