Search Results for social media

An Insignia social media simulation gives crisis management teams the skills and confidence to manage a crisis online.

Insignia was recommended to us because of their specialist expertise in crisis management and media handling, and their ability to deliver a high quality learning experience for a group of very senior, intelligent and ambitious participants.

David Cameron is likely to ‘ride out’ new allegations about his activities as a young man, including the shocking claim that he once “put a private part of his anatomy” in a dead pig’s mouth. The allegations are contained in a new biography from former Conservative Party treasurer Lord Ashcroft, whi

LA Fitness endures social media nightmare

Christa Carone, a Xerox chief marketing officer, expressed scepticism about the value of social media for B2B companies.

According to the Zeno Group's research, 43% of B2B CEOs rarely or never consider their companies' social media reputation...

Further coverage of Insignia’s report looking at the impact of social media on breaking news

Further coverage of Insignia’s report looking at the impact of social media on breaking news and how it affects an organisation’s crisis communication

Further coverage of Insignia's report looking at the impact of social media on breaking news and the wide-ranging implications for crisis communication

Alex Johnson takes a look at what journalist’s use of social media means for communication professionals

Following the release of Insignia's latest report, managing director Jonathan Hemus discusses what the findings mean for business continuity managers

Coverage of Insignia's report looking at how social media has changed the way that news breaks, and the implications for crisis management planning

This webinar considers the impact of social media on breaking news, featuring research data, the views of Good Morning Britain’s Richard Gaisford and national print journalist Ann Bird.

Social media has presented lawyers and communicators with new challenges as they seek to protect reputation in a social age. This is a recording of our recent webinar on the subject, with Insignia’s Jonathan Hemus and Magnus Boyd, legal director at Hill Dickinson.

Social media has changed the context in which crisis communication takes place: whilst the same principles apply, the transparency, speed and spread of crisis has changed. Watch our video to learn the benefits that a social media crisis simulation can bring to your company.

Social media has changed the rules of reputation management and crisis communication forever. Our video explores the repercussions of those changes.

Insignia recently hosted a webinar discussing the new threats of social media and the potential impact they can have on crisis management planning, crisis communication training and crisis handling. Listen to the presentation to learn the latest insights.

Featuring the views of a panel of thirty journalists from around the world, this report looks at how social media has changed the way that news breaks, and the implications for crisis management planning.

How social media has changed the way journalists break news and implications for crisis management.

Social media has presented lawyers and communicators with new challenges as they seek to protect reputation in a social age. With insights from lawyer Magnus Boyd and Insignia’s Jonathan Hemus, this report looks at the new landscape and its implications for reputation management.

While some things have changed in crisis management training over the last ten years (not least the requirement to plan thoroughly for social media).

Social media has changed the face of reputation management with ramifications for a range of stakeholders. In this white paper, we examine its impact on train operating company London Midland as it seeks to pro-actively manage its reputation and protect it in the face of challenging issues and cris

The advent of social media changed the rules of reputation and crisis management overnight. The power of online media means that today’s crises emerge at lightning speed, and spread further and faster than ever before. For a copy of our report click the link below

With almost every crisis having a social media element these days, Jonathan Hemus looks at the most important areas to consider to protect an organisation's reputation.

TechNewsWorld investigates the impact of social media on companies and their marketing efforts.

Eurostar delivers masterclass in social media crisis management

How social media is changing the face of breaking news

Protect your reputation from a social media crisis

Think before you Tweet to avoid kicking off a social media crisis

This webinar considers the impact of social media on breaking news, featuring research data, the views of Good Morning Britain’s Richard Gaisford and national print journalist Ann Bird.

Social media has presented lawyers and communicators with new challenges as they seek to protect reputation in a social age. This presentation accompanied our recent webinar on the subject, with Insignia’s Jonathan Hemus and Magnus Boyd, legal director at Hill Dickinson.

With 1 billion users on Facebook and 72 million active Twitter accounts, social media has given consumers worldwide a powerful communication tool. To enable companies to successfully handle any social media crises, we use a social media crisis simulation -interactive means to teach your team how to

Social media brings both great opportunities and significant risks for reputation management. This presentation focuses on steps organisations can take to prepare for a social media crisis and use online channels to successfully protect its reputation.

Embedding your social media policy: the first step to preventing a social media crisis

Social media: an essential part of crisis communication training and planning

Is social media and B2B marketing not the right match?

Social media policy is first line of defence for online crisis management

Practical insights and tips on how to run an effective crisis simulation exercise

Crisis management planning is a part of the solution, but even more important is rehearsal. It’s only by experiencing the pressure of a crisis simulation exercise that crisis management teams can truly build skills and confidence to make sound decisions under fire.

Every major crisis, whether a product recall, major accident or allegations of corporate fraud, has a social media element these days. This dynamic has presented a new challenge as organisations engage in crisis management planning and crisis management training.

As more information about an organisation is created and shared on social media, the frequency of reputational crises has also increased. It is no surprise that mistakes happen – people get defamed, privacy gets invaded and intellectual property rights get breached.

Crisis management principles have not changed because of social media. But crisis management practice has been turbo-charged.

Grappling with the challenge of social media – especially for traditional businesses – is difficult given the intense pressure of a crisis which is why a social media simulation can be a good idea as part of your crisis management planning.

How to prepare your organisation for a terrorist attack

Insignia's managing director, Jonathan Hemus, offers commentary about how consumers use social media to engage with breaking news

The significant research and preparation by Insignia was evident from the second our exercise began. Plus being able to practice inside a protected platform that mirrors real social media tools provided an experience we could have never replicated on our own. Pure and simple, money well spent for

Insignia's managing director, Jonathan Hemus, looks at social media and the importance of crisis management planning in the travel sector

Insignia's managing director, Jonathan Hemus, looks at why planning is so critical to successful crisis management in the travel sector.

Managing social media in a crisis: Kate Hartley, co-founder, Polpeo and author, Communicate in a Crisis

Jonathan Hemus talks with Kate Hartley about meeting the challenge of social media in a crisis

Thank you for all your help in putting together and delivering last week’s event. I thought it was the epitome of professionalism and clearly you are all incredibly knowledgeable in your field.

Social media has been embraced by many consumer facing business, but for traditional corporates and business-to-business operations, it can seem almost irrelevant. Until you suffer a crisis.

Without a doubt, I really enjoyed our 2-day workshop: I feel significantly more confident now that I can initiate our crisis communication planning. Thank you for your time, patience and wonderful teaching style.