Crisis management, training, planning & consultancy
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Insignia's crisis management training, planning and consultancy services help businesses protect their reputations.
Risk assessments: the first step in reputation protection
It’s natural to assume that the secret to successful crisis management (and reputation protection) is fixing the underlying problem. But that’s only half the solution.
Successful crisis management is based on rigorous planning and training, but when the heat is on, there’s simply no substitute for experience.
Our recent webinar revealed seven rules for reputation protection from Guy Esnouf’s thirty plus years’ of experience in the crisis management front line at businesses including Glaxo, Microsoft and npower.
Seven rules for reputation protection – Guy Esnouf communications director at npower, joins Jonathan Hemus to reveal key insights from inside the crisis war room
Guy Esnouf’s seven crisis communication principles based on decades of frontline crisis experience with Microsoft, Glaxo and npower
Fake news: implications for reputation protection
Crisis management lessons from a 30 year career in the frontline of crisis communication.
Learnings from 2017’s biggest crises; lessons for reputation protection in 2018
Insignia's managing director, Jonathan Hemus, looks at how you can protect your organisation's reputation in the face of inappropriate employee behaviour
Jonathan Hemus considers learnings from 2018’s biggest crises what challenges to expect in 2019
Consultant, Joe Hawke, advises on the three key crisis communication principles that all business leaders should adhere to
Consultant, Alex Johnson, takes a look at whether reputation or litigation is most important in determining a crisis response
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