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Search Results for product recall

Vicki Newbold

Vicki has over 20 years’ experience providing corporate communications and reputation management counsel to global organisations.

How social media has changed the reporting of crisis events

Every major crisis, whether a product recall, major accident or allegations of corporate fraud, has a social media element these days. This dynamic has presented a new challenge as organisations engage in crisis management planning and crisis management training.

Avoiding reputational harm when a product recall is required

Avoiding reputational harm when a product recall is required