Search Results for crisis resilient culture

Why human error is a barrier to learning crisis management lessons

There are many steps that an organisation can take to ensure that it is ready to do and say the right thing in the event of a crisis. Crisis management planning, crisis management training, exercising and testing often form the heart of this.

Consultant, Jenny Payne, assesses how organisations can build crisis resilience by learning from experience

Consultant, Jenny Payne, explores The Boeing 737 MAX crisis and how it serves as a timely reminder of how an open, value-driven corporate culture is a crucial element of building crisis resilience