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Crisis Management Training

Insignia’s crisis management training and exercising gives your people the capability and confidence to do and say the right things in a crisis.

Crisis Media Training

Insignia’s crisis media training is specifically designed to provide the necessary skills for media spokespeople to communicate effectively about risk.

Case Studies

Crisis management case studies from exercises, training and planning sessions Insignia has run for clients. To learn more about how we can help your business please call +44(0)121 382 5304.

Sue Boxall, Vice President HR, Lundin Mining Corporation

Insignia brings professionalism to a critical business issue. There are few more challenging issues than crisis management and Jonathan and the Insignia team has worked with us as partners to achieve the creation of a sound platform of capability and process on a global basis.

Kate Hudson, Associate Programme Director, Henley Business School

Insignia was recommended to us because of their specialist expertise in crisis management and media handling, and their ability to deliver a high quality learning experience for a group of very senior, intelligent and ambitious participants.

Vaughan Lindsay, Chief executive, Dartington Hall

Whilst we knew that we needed media training, it’s a real challenge to secure the commitment and attention of a busy senior management team for a whole day. The Insignia team exceeded our expectations in this regard, delivering a session which not only sharpened our media handling skills, but went w

Chris Scarrott, Chief Executive, Roquette UK Ltd

Insignia understood exactly our business needs and developed a bespoke training package which included tactical decision-making, a press conference, team building exercises and even fire-fighting. We found it to be an exhausting but hugely valuable day.

Crisis media training

While some things have changed in crisis management training over the last ten years (not least the requirement to plan thoroughly for social media).

Why crisis media training is about more than just the message

Why crisis media training is about more than just the message

How damaging Is the emissions scandal to Volkswagen?

Jonathan Hemus speaks to Bloomberg about the Volkswagen cheating scandal and the implications for the company

The four questions you will be asked in every crisis interview

Understanding the media agenda is an essential part of succeeding in a crisis interview (and a critical part of your media training). Knowing what you are likely to be asked leaves you free to focus on communicating your messages with clarity and sincerity.

Why your values must guide your crisis response

Your chances of mounting a successful crisis management response will be significantly increased if you have engaged in crisis management planning and crisis management training beforehand.

How to avoid turning a media interview into a crisis

Consultant, Joe Hawke, takes a look at how you can avoid turning a seemingly positive media interview into a crisis

Civil Aviation Authority flying the flag for crisis planning

The Civil Aviation Authority’s response to the Thomas Cook collapse demonstrates the importance of crisis planning


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Winner of Consultancy of the Year at CIR Business Continuity Awards 2023

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Finalists for Specialist Consultancy of the Year at CIR Business Continuity Awards 2020 & 2023

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Finalists in 2023 Great British Entrepreneur Awards: Service Industries category

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Winner Specialist Business Book of the Year 2021 at The Business Book Awards (Crisis Proof)

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Finalists in the Lloyds Bank British Business Excellence Awards 2021: Purpose Before Profit category

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Finalists in the Business Champion Awards 2021: Champions in a Crisis category

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Finalists for Business Advisor of the Year at the 2021 Growing Business Awards

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Shortlisted for BCI Europe Awards 2023: Continuity and Resilience Consultant category